Tradition | Innovation | Quality



Who we are





We share our passion for
the Italian coffee and delight
in it for more than 20 years...


more

In the beginning



Polo 1 Ltd. was established in 1997 and since then we have been operating within the food and beverage sector. In 2001 we became the official representative and importer of the products of the Italian company Molinari. The company gradually imposes the brand in Bulgaria thanks to the unique taste of the coffee, but also to its trained sales representatives and the well-established distribution network.


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our mission



Our mission is to offer the best possible products balancing between optimal price and superior quality, expand our markets and provide the necessary technical advice on the application of our products and equipment.


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focus on quality & Commitment



Our main objectives are to provide quality services and to attract a wider range of customers not only in the HoReCa and Retail sector. Our present and future customers are of paramount importance as we are prepared to exceed their expectations. Regarding loyalty in the "client-supplier" relationship, the firm applies the so called marketing of relationships, ie. continuous personal contacts with each client. The loyalty of our customers builds on their convenience and satisfaction.


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GENERAL COMMITMENT & OUR PROMISE



To achieve our goals, we apply a policy that is aimed at:





  • Establishing long-term relationships with stable partners
  • Quality control of the products offered
  • Having a flexible and effective pricing strategy
  • Coordination of team actions and responsibilities


We strive to improve our services by:





  • Bilateral contact with all our customers
  • Timely query response and inquiry handling
  • Maintaining our own car fleet for fast and seamless delivery of products
  • Adequate job training and career development